Privacy Policy

Oasis Backyard Living (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting https://oasisbackyardliving.ca/ or communicating with us.

This Privacy Policy explains how we collect, use, disclose, retain, and protect your personal information in accordance with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) where applicable.

1. Who We Are

Oasis Backyard Living is a backyard and pool business whose website promotes fiberglass pool products and related services. The website lists business contact details for Dale Dowdell in Astra, Ontario. Source Source

2. What Personal Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • your name;
  • email address;
  • phone number;
  • mailing address or project address;
  • details about your inquiry, project, property, or requested services; and
  • any other information you choose to provide when contacting us.

We may also automatically collect certain technical information when you use the website, such as:

  • IP address;
  • browser type and version;
  • device information;
  • referring pages;
  • pages visited;
  • date and time of access; and
  • cookie and usage data.

3. How We Collect Information

We collect information:

  • when you contact us by email, phone, or through any website inquiry feature;
  • when you request information, an estimate, or a consultation;
  • when you browse or interact with the website; and
  • from service providers or business partners where permitted by law and necessary to support our services.

4. How We Use Personal Information

We may use your personal information to:

  • respond to inquiries and communicate with you;
  • provide quotes, consultations, or customer support;
  • assess project requirements and service requests;
  • operate, maintain, and improve our website;
  • protect the security and integrity of the website and our business;
  • comply with legal and regulatory obligations; and
  • maintain business records.

Where appropriate, we may also use your information to follow up with you regarding our products or services, subject to applicable anti-spam and marketing laws.

5. Consent

By providing personal information to us, you consent to our collection, use, and disclosure of that information for the purposes identified in this Privacy Policy, or as otherwise permitted or required by law.

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may limit our ability to provide certain services or respond to requests.

6. Sharing of Personal Information

We do not sell your personal information.

We may disclose your personal information to:

  • employees, representatives, or contractors who need the information to perform their duties;
  • service providers that assist with website hosting, communications, analytics, IT support, or business operations;
  • suppliers, manufacturers, installers, or project partners where needed to respond to your request or perform services; and
  • regulators, law enforcement, courts, or other parties where disclosure is required or permitted by law.

If we use third-party service providers, they are expected to protect personal information and use it only for authorized purposes.

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand visitor behavior, and improve user experience. For more information, please see our Cookie Policy.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

9. Data Retention

We retain personal information only as long as necessary for the purposes for which it was collected, including to satisfy legal, accounting, warranty, recordkeeping, or dispute-resolution requirements.

When personal information is no longer required, we will delete, destroy, or anonymize it in a manner appropriate to the sensitivity of the information and as required by applicable law.

10. Safeguards

We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, theft, misuse, disclosure, copying, or modification. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

11. Access and Correction

Subject to applicable law, you may request access to the personal information we hold about you and request corrections if it is inaccurate or incomplete. To make such a request, please contact us using the information below. We may need to verify your identity before responding.

12. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children through the website. If you believe a child has provided us with personal information, please contact us so we can take appropriate steps.

13. International or Cross-Border Processing

Some of our website or technology service providers may store or process information outside your province or outside Canada. In such cases, personal information may be subject to the laws of the jurisdiction in which it is processed.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. The updated version will be posted on this page with a revised effective date.

15. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy request, please contact:

Oasis Backyard Living
Dale Dowdell
15 Riverside Dr
Astra, ON K0K 1B0
Phone: 613-849-3291
Email: [email protected] Source